The Caps Lock key is an ill-conceived mistake for computer keyboards. However, it is also a fascinating example of the power of inertia. Even though it clearly hurts people, it is still around. Because it is familiar, its absence scares people, and so they ask for it when it is missing.
We all [...]
This article has been updated, and moved here.
Confirmation dialogs are not a “safety net”. They do not make people stop and think. They do not warn people about dangerous actions. The reason is simple, people will unconsciously form the habit of dismissing them because, through hundreds of repetitions, they have been trained to hit “OK” automatically.
People form habits, and [...]
